Privacy Policy – Insight Pathway Therapy
Last Updated: 16 October 2026
1. Introduction
Insight Pathway Therapy respects your privacy and is committed to protecting the personal information you share with us through our website, advertisements and enquiry forms.
2. Information We Collect
When you submit an enquiry or consultation request, we may collect your name, email address, phone number, preferred contact time and other information you voluntarily provide.
Please do not include sensitive medical or mental health information in advertising enquiry forms.
3. How We Use Your Information
We may use your information to:
- Respond to your enquiries.
- Contact you regarding consultation bookings and available services.
- Provide information about our counselling and therapy services.
- Arrange appointments and follow up on your request.
- Improve our customer support and service experience.
4. Sharing of Information
We do not sell your personal information. We may share relevant information with authorised service providers when necessary to manage enquiries, communications, bookings or website operations, subject to appropriate safeguards and applicable law.
When you submit information through a Meta lead form, Meta may also process your information under its own privacy policy.
5. Data Security and Retention
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. We retain information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
No online system can guarantee absolute security.
6. Your Privacy Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information. You may also ask us to stop contacting you for marketing purposes.
7. Cookies and Third-Party Services
Our website or advertising services may use cookies, analytics tools or third-party platforms to improve website performance and measure advertising effectiveness. Those services may process information according to their own privacy policies.
8. Contact Us
For questions about this Privacy Policy or your personal information, please contact Insight Pathway Therapy through the contact details published on our official website.
Website: https://insightpathwaytherapy.com/
By submitting an enquiry form, you acknowledge that your information will be handled as described in this Privacy Policy.